Pre-Meeting Information - Interior & Exterior Window Washing

Thank you for choosing Omaha Window Washing! We're looking forward to making your home shine.

To help ensure everything goes smoothly, please review these important instructions before your appointment:

✅ Before We Arrive:

• Screens (choose one of the statements):     

  • Yes, clean my screens:

    • Crew will remove, wash, and replace them on each window. 

  • No, do not clean my screens: 

    • Homeowner responsible for removing screens prior to crew arrival.

• Breakables & Valuables: 

  • Please remove all items, especially fragile items such as picture frames, vases, electronics, or lamps from windowsills and nearby furniture.

• Furniture: 

  • Move interior and exterior furniture at least 3 feet away from windows you’d like cleaned.

• Room Access: 

  • Make sure all rooms with windows are unlocked and accessible during your appointment. 

• Curtains & Drapes: 

  • If possible, tie back or remove curtains and drapes that block access to the glass or screens.

• Security Alarms: 

  • If you have motion sensors or window sensors, please disable them for the duration of the appointment..

• Tall or Hard-to-Reach Windows: 

  • Let us know in advance - by replying to this email - if there are interior windows that might present an accessibility issue so we can bring the proper equipment.

• Children’s Areas: 

  • Move any toys, cribs, or baby gates that may block window access.

• Kitchen & Bathroom Windows: 

  • Please clear counters, sinks, or tubs near windows so we can work efficiently.

• Air Vents: 

  • If possible, turn off air vents blowing directly on windows to help prevent streaking while we work.

• Pets: 

  • Secure pets away from work areas—we’ll be in and out frequently, carrying equipment and may have doors and/or windows open.

• Windows:

  • Ensure all windows are fully closed and locked.

• Window Well Covers:

  • Remove any covers ahead of time so the crew can access basement windows.

• Gates & Fences:

  • Unlock any gates needed for access around your home.

• Water Access:

  • Make sure the outdoor water spigot is ready for use.

• Sprinklers:

  • Please ensure lawn sprinklers are turned off and not scheduled to run during your appointment window.

• Storm Doors:

  • If you would like both sides of your storm door cleaned, please ensure it is unlocked.

• Furniture, Plants, Statues, etc:

  • Ensure all patio furniture, ornaments, potted plants, grills, etc are at least 3 feet from the windows.

⚠️ Additional Notes:

• Paint, Overspray, or Adhesive:

  • The crew will do their best to remove paint, overspray, or other sticky adhesive materials, but removal is not guaranteed.

• Damaged Windows or Screens:

  • If windows or screens are cracked, ripped, have a broken seal, or are otherwise compromised, Omaha Window Washing is not responsible for water intrusion or additional damage during cleaning.

• Obstructed Windows:

  • If heavy plants, bushes, or landscaping block access to windows, the crew may not be able to fully clean them.

🌦 Weather Policy:

In the event of scheduled severe weather (heavy rain, high winds, lightning), rescheduling may be required. If that happens, a new time to complete the work will be scheduled as-soon-as-possible.

💳 Payment:

Payment is due upon completion unless previously arranged. Cash is accepted on-site or credit card can be used via an electronic invoice sent to your email on file once the job is completed.

🌟 Thank You!

We are excited to serve you. If you love your results, we'd be honored if you left us a review or shared your experience with friends and family. Your support helps small businesses like ours grow. We will send you those links once you've seen the quality of our work!

If you have any questions before your appointment, feel free to reach out.

See you soon!

The Omaha Window Washing Team
📧 hello@omahawindowwashing.com

📞 (402) 935-1712
🌐 www.omahawindowwashing.com